Skip to content
For medical practices

Front desk, billing and records, finally on one system.

Scheduling in one system, billing in another, records in a third, and your front desk keeping them in sync by hand. We build one platform around how your practice runs, across every location.

A sample build for medical practices

NONorthside Family Medicine
Sample data

Today’s schedule

3 locations · 41 visits

TimePatientStatus
8:30M. AlvarezChecked in
8:45J. WhitfieldInsurance verified
9:00R. CastilloCopay due
9:15D. FerranteForms sent
9:30A. NakamuraAuth pending

A sample build with made-up data. Yours is shaped around your locations, your workflows and the tools you keep.

The stack most medical practices run on.

Each tool does one job. None of them share what they know, so your team does the sharing by hand.

  • Scheduling

    Online booking, Acuity, Google Calendar

    Bookings from Zocdoc and the phone land in different places and get re-typed into billing.

  • Billing

    Tebra, AdvancedMD, QuickBooks

    Denials surface weeks late, and payments are matched to visits by hand.

  • Patient records

    eClinicalWorks, athenahealth, DrChrono

    The same patient lives in three systems, each slightly out of date.

  • Messages

    Phones, email, patient portals

    Patients call to ask what was already sent, and nobody can see the thread.

  • Supplies

    Spreadsheets, vendor portals

    One office runs out while another over-orders.

  • Reporting

    Excel exports

    Month-end numbers take days to assemble and are stale when they arrive.

  • Compliance

    Paper forms, shared drives

    Access and audit trails depend on who remembered to lock a folder.

What changes when it’s one system.

One patient record, everywhere

Scheduling, billing and records work from the same patient, so nobody copies details between the booking site, billing and the chart.

Billing that keeps up with the day

Claims, payments and balances sit on the same records as the visit, so a denial shows up the day it happens, not at month-end.

Access you can account for

Staff see what their role needs, and we sign a Business Associate Agreement before any patient data moves.

How it works for a multi-location practice

Most practices we talk to aren't short on software. They run a booking tool, a billing system, an EHR, a phone and texting setup, and a set of spreadsheets that hold it together. Each one is reasonable on its own. The cost shows up in the gaps: the front desk re-types a Zocdoc booking into billing, a denial sits in the clearinghouse until someone exports it, and month-end numbers are assembled by hand from three exports.

With more than one location, every gap multiplies. Each office keeps its own version of the schedule, its own supply list and its own way of working claims, so the owner never sees the whole group in one place.

What we connect, and what we replace

We start by mapping how a patient moves through your practice, from the first booking to the last payment. Then we decide, system by system, what to keep and what to fold into one platform:

  • Usually replaced: scheduling and online booking, intake forms, patient messaging, supply tracking, task lists and the spreadsheets that track open claims, prior authorizations and credentialing dates.
  • Often kept and connected: a specialist EHR your providers rely on, and your accounting system. The platform reads from and writes to them, so staff stop copying between screens.
  • Always included: reporting by location and across the group, built on the same records the front desk and billing team use.

A day on one platform

A patient books online. The appointment, intake answers and insurance details land on one record that every location can see. After the visit, the charge and claim status sit on that same record, so a denial appears as a task for the billing team the day it comes back, with the deadline attached. The owner's dashboard shows visits, collections and no-shows per office without anyone building a spreadsheet first.

Getting there

One location is typically live in four to six weeks, and each additional office adds time. We migrate your existing patient and billing data, train your team, and sign a Business Associate Agreement before any patient data moves. Plans start at $497 a month for one location, month-to-month.

Before you compare options, it helps to know what you spend today. The software stack cost calculator adds up your current tools, and the guide to how much custom software costs explains how to compare a one-off build with a subscription over three years.

What the platform usually covers.

Every build starts from how you work. These are the parts most medical practices end up with in one system.

From $497 a month. Compare plans or add up what your tools cost now.

Scheduling across every office
One calendar for providers, rooms, and locations, with online booking and reminders that write to the same record the front desk uses.
Patient records and intake
Digital intake forms that land in the patient record, so staff stop retyping clipboard answers.
Billing and payments
Charges, claims status, patient balances, and payments tied to the visit, with reconciliation that doesn’t wait for month-end.
Patient communication
Reminders, follow-ups, and messages logged against the patient, so anyone at any location can see what was said.
Supplies and inventory
Stock levels per location with reorder points, so one office isn’t out while another is overstocked.
Reporting for owners
Visits, collections, no-shows, and staff workload per location and across the group, updated as work happens.

Questions we hear from owners like you.

Can one platform really replace our scheduling, billing, and records tools?

For the day-to-day work, yes. Scheduling, billing, patient records and reporting end up on the same records instead of in separate tools you reconcile by hand. Whether your EHR stays is covered below.

Do you work with multi-location medical groups?

Yes. That’s where separate tools hurt most: every office keeps its own version of the day. One platform gives you each location and the whole group in the same view.

What is the best software for a multi-location medical practice?

Usually not another off-the-shelf suite. Multi-location groups tend to outgrow per-location tools because scheduling, billing and reporting end up in separate systems that each office configures differently. The better fit is one platform where every location shares the same patient, schedule and billing records, with reporting that rolls up by office and for the whole group, while a specialist clinical system can stay where it earns its place.

Is it HIPAA-compliant?

We sign a Business Associate Agreement before any patient data moves, and access is set by role so staff see what their job needs. We’ll go through your specific requirements on the first call.

Do we have to replace our EHR?

Not necessarily. Some practices keep a specialist clinical system and unify everything around it: scheduling, intake, billing workflows, communication, and reporting. We map how your practice works on the first call and recommend what to replace and what to connect.

How long does it take to move a practice onto one platform?

One location is typically live in four to six weeks. Each additional location adds time, and we’ll give you the full timeline before you commit.

What does it cost for a medical practice?

Plans are $497/mo for one location, $1,497/mo for up to three, and from $2,997/mo for larger groups, month-to-month with no lock-in. Data migration, onboarding, and training are included.

What happens to our existing patient and billing data?

We migrate it for you from the tools you’re leaving, so nothing is stranded. Migration is included in every plan.

What’s the best software for a multi-location medical practice?

It depends on how different your locations are and which systems your providers won’t give up. If every office runs the same way and one practice management suite covers scheduling, billing and records well, that suite is often the right answer. Groups come to us when they’re running that suite plus booking, messaging, supply and reporting tools, and staff are reconciling them by hand. We’ll tell you on the first call which situation you’re in.

How do you report across locations in a multi-location practice?

We agree on shared definitions first: what counts as a visit, a no-show and a collection, and which provider and location each belongs to. Scheduling, billing and payments then feed one set of numbers, so visits, collections, no-shows and staff workload show per office and for the whole group without anyone combining exports.

A 20-minute intro call.

Bring the list of tools your team logs into. We’ll tell you honestly whether one platform makes sense for your business, and what it would take if it does.